Update microsoft teams rooms. Update management
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The Microsoft Teams Room app bundles a specific version of the Teams desktop app that is modified for room use. The Teams desktop app updates every two weeks. Learn more about the Teams update process.
This means Teams Rooms app current-1 version can be up to six Teams desktop app updates behind, so it's recommended to keep the Teams Room application updated to the latest version of the Teams Rooms app at all times. The support structure for Teams Rooms is dynamic and depends on the availability of the latest version.
When you encounter a code defect in a version of the application that's not the latest, you must install the latest version to receive a fix. All releases are listed in the Microsoft Teams Rooms release notes. When installing a new device that came with an older version of the Teams room application, it is recommended to manually update the application after setting the account, before downloading any Windows updates.
This ensures correct OS version and Windows updates are installed on your device. These other Windows 10 editions aren't supported:. New Windows 10 feature updates aren't offered on Microsoft Teams Rooms devices immediately. There's an intentional delay of up to six months or more after the general availability date published on the Windows 10 release information page. This time is used to validate Windows 10 release compatibility for the Microsoft Teams Rooms app, device hardware, and certified audio video peripherals.
Validation begins and continues during active development of each major release of Windows Extra time is needed to validate that all device manufacturers have built updated images for their devices, and for Microsoft to certify and test those images. During the validation period, the Microsoft Teams Room app uses Windows Update for Business group policies to delay Windows 10 feature updates.
After any compatibility issues are found and resolved, the block is lifted via updating group policies through a new app release in Windows store. Devices that run the Microsoft Teams Rooms app automatically update to an appropriate Windows 10 release during the nightly maintenance reboot. An MSI version is made available for customers that need to manually manage updates. During the validation period, Microsoft Teams Rooms devices should not be updated to the next release of Windows 10 by any means.
If you desire a front of room display to automatically switch to Teams Rooms when it wakes from standby mode, certain conditions must be met. This feature is optional but supported by Microsoft Teams Rooms software, provided underlying hardware supports the feature.
To get Teams Rooms designed experience, your Front of Room displays need to meet resolution and scale requirements. On your Teams Room, switch to admin mode. Set the display resolution to p. If you have dual monitors, set the scale and resolution for both screens. Next, select the start icon and enter Command prompt. Select Run as administrator. If Microsoft Teams Rooms isn't running well, performing a factory reset might help. To do this, use the Microsoft Teams Room recovery tool and follow the factory restore instructions.
There is a known issue where the Microsoft Teams Rooms can become unusable if the Keep my files - Removes Apps and settings, but keeps your personal files option is selected during the Windows Reset process. Do not use this option. The following table summarizes the possible remote operations and the methods you can use to accomplish them.
Domain-joining Teams Rooms enables you to grant domain users and groups administrative rights. By doing so, you will not have to remember the local machine level administrator account password.
If using Skype for Business, domain-joining the Teams Rooms automates importing your organization's private root certificate chain. Create machine objects in the OU before joining Teams Rooms to the domain to assure that Group Policies applied to the default computers OU are not applied.
Even if you create a separate OU and block inheritance, there are some group policies which could cause issues if they have No Override set. Ensure that you override or block the inheritance of these:.
When joining Microsoft Teams Rooms to a domain, ensure that your group policies don't override the settings in the following table.
Teams Rooms with these group policies enabled is known to run into issues with Windows 10 OS updates. You can perform the following management operations remotely by using PowerShell see the table below for script samples :.
This functionality is off by default. You need to enable remote PowerShell for your environment on the Microsoft Teams Rooms system to perform the operations below. Therefore, Teams Rooms requires regular internet access. Before contacting Microsoft with support issues, be sure Microsoft Teams Rooms is loaded with the latest version of the app.
Microsoft Teams Rooms connects to Windows Update to retrieve operating system and peripheral device firmware updates. It also connects to the Microsoft Store to retrieve application updates. If you need to manage application updates manually but can't follow the normal procedure for Microsoft Store for Business to Distribute offline apps , you can acquire Teams Rooms update packages to perform app updates on supported operating systems.
The update release may lag behind the store release, and it might not always match the latest available build. Some management functions, like manually installing a private CA certificate, require placing Teams Rooms in Admin mode. The console is now back in its normal operation mode. The following procedure requires you to attach a keyboard to the device if one is not already attached. Press the Windows key five times in rapid succession.
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